Privacy Policy

1. Information We Collect

When you place an order or contact us at ASLI HONEY, we collect personal information necessary to fulfill your order and provide high-quality customer service. This includes:

• Contact Details: Full name, phone number, and email address.
• Delivery Information: Complete shipping address and city in Pakistan.
• Order History: Products purchased (500g, 1kg, or 2kg jars), order totals, and fulfillment status.

2. How We Use Your Information

Your information is used strictly for legitimate business and order processing purposes:

• Processing and dispatching your honey orders.
• Sending Cash on Delivery (COD) order confirmation SMS or WhatsApp updates.
• Responding to customer support requests and inquiries.
• Improving website performance and customer experience.

3. Data Protection & Sharing

We do not sell, rent, or trade your personal information to third parties or marketing agencies. We only share necessary dispatch details (such as recipient name, phone, and delivery address) with trusted courier partners to facilitate door-to-step package delivery across Pakistan.

4. Payment Security

For Cash on Delivery (COD) orders, no financial account or card details are requested or stored on our servers. All transactions are settled in cash upon physical receipt of your package.